General
Where can I download the plugin?
You can download the plugin on our WordPress.org plugin page.
Will the plugin work with my theme?
The plugin is optimized to work with all well-coded themes and page builders.
Does the plugin have a limit on amount of configurations?
No, the plugin does not have limit on amount of configurations you can create. You can create unlimited amount of configurations in WordPress.
Can I add text and images to the product image?
Absolutely! You can personalize the product image with text and images using the text visual controls. For image uploads you need our advanced fields add-on
How many options can I add for each choice?
Depends on your server speed, but we are confident the plugin handles up to 50 attribute options per choice (or more). There is practically no limit to the amount of options you can add.
Is this a product designer plugin?
No, this is a product configuration plugin. You can add text and images in the product image, but we do not have a designer interface where you can drag and drop items onto the canvas.
Pricing
Can I get a refund after purchase?
Yes, we offer a 14-day money-back guarantee if you are not happy with your purchase. Also check out our refund policy
Does the PRO version still work if I cancel my plan?
No, you will be downgraded to the free version.
Do you offer lifetime licenses?
Yes, we also offer lifetime licenses. Simply check the box “Pay once” in the checkout popup and you will purchase for a lifetime.
Where can I find my account payment details?
Upon purchase an account will be created for you if you don’t have any yet. You can then log in to your account section with the provided username and password to manage subscription and billing.